OM Research
Privacy Policy
Last updated: August 31, 2026
1. Who We Are
OM Research (“we”, “us”, “our”) operates the website OMresearch.shop. We supply research-grade peptides to verified adult researchers. For privacy-related enquiries, contact us at the email address listed on our Contact page.
2. What Information We Collect
When you use our website or place an order, we may collect the following:
- Personal identification information — name, email address, billing and shipping address
- Payment information — processed securely through our payment provider; we do not store full card details
- Account information — username and password if you create an account
- Order information — products purchased, order history, and transaction records
- Technical data — IP address, browser type, device information, and pages visited
- Cookies — session cookies for cart functionality and preference cookies
3. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Manage your customer account
- Respond to enquiries and support requests
- Comply with legal obligations
- Improve our website and user experience
We do not sell your personal data to third parties.
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area, we process your data under the following legal bases:
- Contract performance — to fulfil your order
- Legal obligation — to comply with applicable laws
- Legitimate interests — to improve our services and prevent fraud
- Consent — where you have explicitly agreed (e.g. marketing emails)
5. Third Parties We Share Data With
To operate our store, we share necessary data with the following trusted third parties:
| Third Party | Purpose |
|---|---|
| WooCommerce | E-commerce platform and order management |
| Payment Processor | Secure payment handling |
| Hostinger | Website hosting and infrastructure |
| Cloudflare | Security and performance |
| Shipping Carriers | Order fulfilment and delivery |
Each of these parties processes your data only as necessary to provide their service and is bound by their own privacy policies.
6. Cookies
Our website uses cookies for the following purposes:
- Essential cookies — required for the shopping cart and checkout to function
- Session cookies — to keep you logged in during your visit
- Analytics cookies — to understand how visitors use our site (anonymous data only)
You can control cookies through your browser settings. Disabling essential cookies may affect your ability to place orders.
7. Age Restriction
Our website is strictly for users aged 21 and over. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has provided us with personal data, we will delete it promptly.
8. Data Retention
We retain your personal data for as long as necessary to:
- Maintain your account and order history
- Comply with legal and tax obligations (typically 7 years for financial records)
You may request deletion of your account and associated data at any time, subject to legal retention requirements.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict how we process your data
- Data portability — receive your data in a portable format
- Withdraw consent at any time where consent was the basis for processing
To exercise any of these rights, please contact us through our Contact page.
10. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our site uses SSL encryption and is protected by Cloudflare security services.
However, no method of internet transmission is 100% secure. We encourage you to use a strong, unique password for your account.
11. International Transfers
If you are located outside the United States, please be aware that your data may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for any such transfers.
12. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us through the Contact page at OMresearch.shop.